BODY BY BLISS

Studio Policies

Thank you for your continued patronage at Body By Bliss Pilates, Southeastern Connecticut’s premier Pilates studio. 

Please note that all reservations with the studio have a 48 hour cancellation policy. If the reservation is cancelled by the client within 48 hours of an upcoming service or is a no-show to the service, the client will be charged the full price of the service. Special exceptions will be made for emergencies, contagious illnesses and inclement weather on a case by case basis.

For in studio services, the following policies will be enforced to promote a safe environment for all participants.

  • Review & complete the updated studio waiver via WellnessLiving and/or the WellnessLiving client Achieve App.
  • Masks are optional (each client may decide for themselves if they want to wear or not wear a mask).
  • Remove outside/street shoes upon arrival.
  • For Pilates apparatus sessions: apparel, accessories & jewelry that have zippers and/or embellishments that could damage the equipment is prohibited.
  • Silence smart devices before session or class begins.
  • Wear clean/laundered socks with grips/stickies if using Pilates apparatus.
  • Wear clean/indoor only shoes or clean & disinfect outdoor shoes before beginning session as applicable.
  • Clients must bring their own beverages and/or purchase bottled beverages at the studio. We are no longer able to provide cups, water, or tea at this time.
  • No eating or chewing gum inside the studio while services are in session.
  • Personal care items will not be available at this time, including towels for face/sweat, etc.
  • Studio admittance will be limited to clients with reservations at that specific time only. Please note that studio entrance doors may be locked if you arrive early, and a session is in progress. A sign on the door will indicate if the instructors are ready for the next clients to enter. Entrance to the main facility, the Velvet Mill, is continuously available to the left of the studio entry door, which includes restrooms.
  • For client safety and confidentiality, walk-ins and observation of sessions not permitted. Please contact the studio at studiomanager@bodybyblisspilates.com if you would like to set up a visit to the studio or speak with a studio manager directly.